Download Leaders in the Shadows: The Leadership Qualities of by David Siegel PDF

By David Siegel

In such a lot municipalities throughout Canada, the head public servant is the manager administrative officer (CAO) or urban supervisor. in comparison to elected politicians similar to the mayor and the council, the paintings of a CAO is usually neglected and never good understood. In Leaders within the Shadows, David Siegel brings the CAO into the limelight, studying the management characteristics of potent municipal managers.

Using the examples of 5 remarkable CAOs who've labored in municipalities of various sizes throughout Canada, Siegel identifies the management qualities, abilities, and behaviours that have made them winning. Interweaving the tales of his matters with insights drawn from management concept, Siegel bargains an engrossing account of ways CAOs needs to lead “up, down, and out” which will be triumphant. delivering well-rounded money owed of the demanding situations and possibilities confronted through public servants on the municipal point, Leaders within the Shadows is a helpful source for teachers and practitioners alike.

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